customer care

Yvonne Ohui MacCarthy (CSP) is the President and head consultant of ICSP ( Institute of CustomerService Professionals). She is the board chair of the West African Association of Customer ServiceProfessionals. She is also an advisory board member of the Customer Experience Evolution Africa.She has a Customer Service Professional (CSP) qualification from the London Institute of Bankingand Finance (LIBF). She is a former banker who worked under the authorization of the… Read More »From Ghana Meet Th Board Chair Of The West African Association Of Customer Service Professional Yvonne Ohui MacCarthy- Featuring On Afsesnet Magazine